Delivery and Shipping

Art. 10. Delivery of the Products

10.1 The deliveries of the purchased Products are made in Italy and in Europe.
The delivery obligation is fulfilled by transferring the material availability or the control of the Product to you.

10.2 Shipping costs are from time to time indicated on the Site and/or in the order confirmation and/or are otherwise communicated to you.

10.3 Delivery is understood to be made “on the roadside”. In the case of delivery in pedestrian areas, it will be carried out at the point where the vehicle will have access, without prejudice to the purchase of the specific accessory service.

10.4 Any impediment or particular condition linked to the access routes to the address indicated that would prevent and make the delivery less easy, will have to be communicated by you during the purchase procedure in the “Notes” field and/or communicated when placing the Order by telephone or by chat and email.

10.5 Delivery is made, for the Italian territory, generally within 4-5 working days from the sending date of the order and/or at the time of the conclusion of the contract, or, if no delivery date is specified, within the estimated term at the time of the selection of the delivery method and, in any case, within the maximum term of thirty days from the sending date of the order.

10.6 As regards the European Union Countries, other than Italy, the delivery will be made in 10-11 working days from the sending date of the order and/or at the time of the conclusion of the contract, and in any case, within the maximum term of thirty days from the sending date of the order.

10.7 It is up to you to check the conditions of the delivered Product. Without prejudice to the fact that the risk of loss or damage of the Product, for reasons not attributable to the Seller, is transferred when you, or a third party designated by you and other than the carrier, materially comes into possession of the Product, the Seller recommends you to verify the number of Products received and that the packaging is intact, not damaged, nor wet or otherwise altered, even in the closing materials. You are also invited, in your interest, to indicate any anomalies on the transport document of the carrier, accepting the package with reserve. In the event that the package shows evident signs of tampering or alteration, it is advisable to promptly notify the Seller. In any case, the application of the rules with regard to the right of withdrawal (if existing for the Product) and to the legal guarantee of conformity remains valid.

10.8 In the event of the return of EXW or FCA goods, the European professional user must facilitate the Seller in the discharge of the European sale operation, for the purpose of compliance with Article 45 bis, paragraph 1, lett. a) or b), and send the Seller the declaration of the receipt of the Products within the tenth day of the month following the transport.

10.9 The Seller will consider the European professional user responsible and required to pay the Value Added Tax if, for non-compliance with the above point, the sales made to the professional in question were contested by the competent bodies and requalified with the Value added Tax.

10.10 The Seller uses the INCOTERMS®2020 ICC goods return codes.